Why do you ask for a phone number or credit card for identity verification?

Last Updated: Apr 13, 2018 05:20PM EDT
We take your security here very seriously, which is why we now ask all users to verify their identity before we process each and every new move. There are two ways in which you can verify your identity:

Verify by phone number:
1. Enter your phone number and click Submit
2. You will received a text message or phone call with a 3-digit verification code at this phone number
3. Enter the code 

Verify by credit card:
1. Click on the "Verify by Credit Card for $1" link
2. Enter your credit card information 

In order to successfully verify, your billing address will need to match either your new or old address.

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